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Data Protection Privacy Policy

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Who We Are

Heaton House Events Limited whose registered office is Heaton House Farm, Rushton Spencer, Macclessfield, Cheshire, SK11 0RD. Email: events@heatonhouse.co.uk Telephone: 01260 226203. Data Protection Officer (DPO): Our Operations Manager fulfils this role and can be contacted on operations@heatonhouse.co.uk. Please address any questions for attention of our DPO.

Statement of Privacy, and Acceptance of the Privacy Policy

We are committed to protecting your privacy. This is our privacy policy and it applies when you use this site and enquire with us about a wedding, event or any other product that we can provide. By using this site, enquiring with us, or signing up to our mailing list, you are accepting and consenting to us collecting your personal data and using it in accordance with the practices described in this policy.

Your information

We may collect the following information:

How we use your information

We will ensure that in all circumstances the personal data we hold about you will be adequate to fulfil the purpose for which it was collected, relevant, and not excessive. We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you, where necessary or appropriate, and we will explain the legal basis which allows us to do so. Please note that we will process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

We limit the personal data collected and processed for the following purposes:

If you become a customer of ours by purchasing goods or services from us we may send you further information that is related to your purchase, by post or e-mail, or contact you by telephone or SMS.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties, but these statistics will not include information that can be used to identify you.

Our access to your personal data through social media platforms

If you interact with us on social media platforms, (for example, if you ‘Like’ our Facebook Page or post on our Facebook timeline, or if you follow us or mention us in a tweet on Twitter) we can interact with you and send you information via these platforms.

The personal data we have access to through social media platforms will depend on your personal settings on these platforms. We will have access to all public information on these platforms. We may also be able to access personal data that others share about you (because they control how that is shared, not you).

We may collect any data that is accessible to us or that you provide through social media platforms, including but not limited to your Facebook and/or Twitter profile picture, gender, and usernames. We will interact with you through social media platforms in accordance with each platform’s rules but we are not responsible for how the platform owners collect and handle your data. We are not responsible for what third parties post on our social media accounts.

Sharing your information

We do not sell, rent or lease our customer or end-users lists to third parties. We will share your personal data and usage data with the following third parties (such third parties are prohibited from using your personal data except to provide these services to us):

We may share non-personally identifiable information about the use of our website, applications, products, or services publicly or with third parties but this will not include information that can be used to identify you.

We will not disclose your personal data and/or usage data to any other third parties without your consent unless required to do so by law or in the good faith belief that such action is necessary to:

The site contains links to make it easier for you to visit other websites. These websites are managed by third parties and we encourage you to review the privacy statements of websites you choose to link to from the site so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or other content on websites it may link to.

Cookies

Our websites use cookies. Cookies are text files placed on your devices to collect standard internet log information and visitor behaviour information. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Do we collect or process sensitive data?

We do not systematically monitor individuals based on personal data or use automated profiling of user data.

Where do we transfer, store and/or process personal data?

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) that do not have similar protections in place regarding your data and restrictions on its use as set out in the notice. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The third-party suppliers maybe engaged in, among other things, the enrichment of your data, the fulfilment of your order, the processing of your payment details and the provision of support services.

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction, or damage. We will do our best to protect your personal information, but we cannot guarantee the security of your data which is transmitted to our website, applications or services or to other website, applications, and services via an internet or similar connection.

Your Rights

You have a number of rights in relation to how we process your personal data. These include the right to:

Changes to our Privacy Policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy should be addressed to operations@heatonhouse.co.uk .

If you are not happy with our response to your query, you are entitled to contact the relevant supervising authority, which in the UK is the ICO.